Please be guided that all shipping cost are handled by customers, and it is computed based on Volumetric Weight or Actual Weight whichever is higher.
Volume Weight Formula:
Length x Width x Height / 3500DELIVERY FRAME:
• Delivery time for Metro Manila – 1 – 2 days (FOR COD ONLY)
• Delivery time for Provinces – should be 3 – 4 working days
• Sundays and Special Holidays are not counted
Once order were completed, buyer/s will receive a confirmation text from our customer service team.
3 Types of Text Confirmation
• For COD – Buyer needs to reply “Confirmed” to process their order
• For Below 500php Orders – Store Pick up or Courier Delivery
• For Provincial – Confirmation for payment settlement
All Items in KILY.PH are always on stock and generally processed for shipping within 24 hours upon payment was confirmed.
We don’t accept rush orders, we always ensure seamless transaction as possible as we can, delivery is one of the crucial part of a business. So we don’t just commit for a risk.
Always keep in mind that delays may occur anytime for some unexpected reasons such as:
• Couriers Internal Problem
• Unreachable Shipping Addresses
• Unable to contact phone numbers
Contact us for more details