Shipping Policy

Please be guided that all shipping cost are handled by customers, and it is computed based on Volumetric Weight or Actual Weight whichever is higher.

Volume Weight Formula:
Length x Width x Height / 3500

     • Delivery time for Metro Manila – 1 – 2 days (FOR COD ONLY)
     • Delivery time for Provinces – should be 3 – 4 working days
     • Sundays and Special Holidays are not counted

Once order were completed, buyer/s will receive a confirmation text from our customer service team.
3 Types of Text Confirmation
     • For COD – Buyer needs to reply “Confirmed” to process their order
     • For Below 500php Orders – Store Pick up or Courier Delivery
     • For Provincial – Confirmation for payment settlement
All Items in KILY.PH are always on stock and generally processed for shipping within 24 hours upon payment was confirmed.

We don’t accept rush orders, we always ensure seamless transaction as possible as we can, delivery is one of the crucial part of a business. So we don’t just commit for a risk.
Always keep in mind that delays may occur anytime for some unexpected reasons such as:
     • Calamities
     • Couriers Internal Problem
     • Unreachable Shipping Addresses
     • Unable to contact phone numbers
     • Miscommunications
Contact us for more details

1-2/3-4 working days
in 7 working days
Return & Exchange
0925-8903780 / 0917-3091090
Customer Service
Contact Us
Binondo, Manila
kily supplier
0925-8903780 / 0917-3091090
kily-service1 / kily-service2 / kily-feedback
Mon - Fri 9am-6pm
Sat - Sun 9am - 6pm
Our Store
Kily Maginhawa Store : Unit 1-D Ground Floor, #80 Maginhawa St., Quezon City
© 2017 KILY.PH All rights reserved.