CART
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Shipping Policy

COMPUTATION:
Please be guided that all shipping cost are handled by customers, and it is computed based on Volumetric Weight or Actual Weight whichever is higher.

Volume Weight Formula:
Length x Width x Height / 3500

DELIVERY FRAME:
     • Delivery time for Metro Manila – 1 – 2 days (FOR COD ONLY)
     • Delivery time for Provinces – should be 3 – 4 working days
     • Sundays and Special Holidays are not counted

PROCESS:
Once order were completed, buyer/s will receive a confirmation text from our customer service team.
3 Types of Text Confirmation
     • For COD – Buyer needs to reply “Confirmed” to process their order
     • For Below 500php Orders – Store Pick up or Courier Delivery
     • For Provincial – Confirmation for payment settlement
All Items in KILY.PH are always on stock and generally processed for shipping within 24 hours upon payment was confirmed.


NOTES:
We don’t accept rush orders, we always ensure seamless transaction as possible as we can, delivery is one of the crucial part of a business. So we don’t just commit for a risk.
Always keep in mind that delays may occur anytime for some unexpected reasons such as:
     • Calamities
     • Couriers Internal Problem
     • Unreachable Shipping Addresses
     • Unable to contact phone numbers
     • Miscommunications
Contact us for more details



1-2/3-4 working days
Shipping
in 7 working days
Return & Exchange
0925-8903780 / 0917-3091090
Customer Service
Contact Us
Binondo, Manila
support@kily.ph
kily supplier
0925-8903780 / 0917-3091090
kily-service1 / kily-service2 / kily-feedback
Mon - Fri 9am-6pm
Sat - Sun 9am - 6pm
Our Store
GO
Kily Maginhawa Store : Unit 1-D Ground Floor, #80 Maginhawa St., Quezon City
© 2017 KILY.PH All rights reserved.
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